Frequently Asked Questions
How long does it normally take to receive my product?
Order cut-off time is 2:00PM MST (GMT-07:00) Mountain Standard Time (Denver)
After placing an order with ThrivesFit, orders are shipped within 1-3 days and are delivered within 7-14 business days.
Where do you ship from?
All warehouse and fulfillment centers are located within the United States. ThrivesFit currently ships only to the lower 48 states (excluding Alaska and Hawaii). Please ensure you provide a physical address, as we are unable to deliver to P.O. boxes.
What are your store hours?
ThrivesFit operates Monday to Friday 9:00 AM–5:00 MST Mountain Standard Time. Please feel free to email or call us at any time at (833) 922-7765 or contact@thrivesfit.com and we will get back to you as soon as possible!
How do I receive tracking information?
Once you finalize your order, you will receive a confirmation email. Then, when your product(s) ships (leaves the warehouse between 1-3 days) you will receive another email which will have your tracking information.
Where do your products come from?
We solely base our company off of USA manufacturers! This way we ensure that your products get to your door as efficiently as possible, while supporting those who live in our country!
How can I get in contact?
- Email: contact@thrivesfit.com
- Phone: (833) 922-7765
- Address: 110 16th Street, Suite 1400, Denver, Colorado, 80202, United States
We are available Mon-Fri 9am-5pm MST, feel free to reach out anytime, and we will get back to you as soon as possible!